Phone Setup: 9608 Series (Avaya Desk Phone)
In order to access your voicemail, you will need to log into your mailbox.
- Lift receiver
- Press the Message Envelope button
- Select Messages to listen to your messages
Please note: The first time you log into your voicemail, you will be prompted to change your password – just follow the prompts.
Record or Change Voicemail Greeting
- Lift receiver
- Press the Message Envelope button
- Select Greeting to record your greetings
Forwarding Your Phone
To forward your phone you need to do the following while the phone is not in use.
- Press the button with the right arrow/cursor (circle of buttons) until you see Call FWD in the screen.
- Press the button under Select
- Enter the phone number (for an external phone, you will need to put a 9 in front of the phone number)
- Press the button under Save.
If successful you will see "DG" on your phone display - on the same line as your name.
Cancelling Call Forwarding
- Press the button with the right arrow/cursor (circle of buttons) until you see Call FWD in the screen.
- Press the button under Select
- Call Forwarding is now cancelled
If successful you will see "G" on your phone display - on the same line as your name.