How to Use the HotSpot Parking App for Parking Permits - Students

The HotSpot Parking App simplifies parking management at Olds College, allowing students, staff, and visitors to easily purchase, manage, and renew parking permits online. This article provides step-by-step guidance for using the app. For further assistance, please refer to the attached detailed guide: HotSpot Parking App Instructions.

Key Features of the HotSpot App:

User-Friendly Interface: Purchase parking permits in just a few steps.
Digital Convenience: No need for physical tags or stickers.
Reminders: Notifications to renew your parking permit on time.
Accessibility: Manage your parking on the go via the mobile app or website.

How to Set Up and Use HotSpot

1. Download the App

Download the HotSpot app from the Apple App Store or Google Play Store.
Alternatively, you can access HotSpot through their web portal.

2. Create an Account

Open the app or website and select "Sign Up."
Fill in your email address, password, and personal details to create an account.

3. Add Your Vehicle Information

Navigate to the "Vehicles" section in the app.
Enter your license plate number and vehicle details.

4. Purchase a Parking Permit

Go to the “Permits” section and select Olds College.
Choose the appropriate permit for your needs.
Follow the on-screen instructions to complete payment.

5. Manage Your Permit

Review your active permits and renewal dates under the “My Permits” section.
Set up renewal reminders to avoid interruptions.

Important Notes

Monthly Parking Structure: Parking permits are charged on a monthly basis. Refunds for partial months are not available due to operational efficiencies and system limitations.
Transition to Digital: The previous tag system posed challenges in issuing partial refunds, which is why the HotSpot system offers a more streamlined and reliable alternative.
Support: If you encounter any issues, contact the Olds College Parking Program team for assistance.

Need Help?
For detailed instructions and troubleshooting tips, download the full guide here: HotSpot Parking App Instructions.

For further support, please contact:
Olds College Parking Services