Troubleshooting Access

MyOldsCollege uses single sign-on to access services; single sign-on is linked to linked to your Olds College student or staff email address.

LOGIN

Please ensure you select the appropriate role when accessing MyOldsCollege - APPLICANTS | STUDENTS | STAFF & FACULTY
To access MyOldsCollege, students, staff, and faculty must use their Olds College email address.
If you are accessing your Olds College email account for the first time, visit the Student Emails page and follow the instructions.

ENSURE YOUR INTERNET BROWSER IS UP TO DATE

Within your internet browser, look for the "Help" options and "About" - this will prompt an update for your internet browser.

CLEAR YOUR INTERNET BROWSER'S CACHE, COOKIES, AND BROWSING HISTORY

Clear your browser cache: (Chrome) (Firefox) (Safari) (MS Edge)
Alternatively, you may open a private browsing session (e.g., Incognito in Chrome)